Designations
In this article
A designation reflects a users capacity within your organization - it describes who they are and what role they serve, independent of their SurePass platform permissions. Where a role controls what a user can do in the SurePass application, a designation describes what they are within your organization.
Designations are important because they appear directly on a users' Official Capacity ID (OCID). When an official presents their OCID at a checkpoint, their designation is visible - identifying their capactiy to the verifying party. It is important to assign the most accurate designation for each user.
💡 Designations and roles serve different purposes. A user's role (Owner, Admin, Official, etc.) controls their access within SurePass. Their designation describes their official capacity within your organization and appears on their OCID.
List of designations:
The following designations are currently available in SurePass. Select the one that most accurately reflects the user's capacity within your organization.
Administrator
Approved Pick-Up
Attendee
Attorney
Board Member
Chaplain
Child Protective Services
Concealed Handgun Permit
Contractor
Crime Scene Investigator
Detention
Election Official
Emergency Manager
Emergency Operator
EMT
Exhibitor
Facilities
Firefighter
Firearms Safety Eligibility
Governor
Inspector / Auditor
Intern
Janitorial Contractor
Law Enforcement
Legislator
Mayor
Media
Member
Parent / Guardian
Paramedic
Retired Law Enforcement
Security Guard
Staff Member
Student
Substitute Teacher
Superintendent
Teacher
Vendor
Verified Lobbyist
Volunteer
⚠️ The Law Enforcement designation is only to be used for certified law enforcement officers. Do not assign this designation to users who are not certified law enforcement.
Changing a User's Designation:
- Navigate to the Users page from the left navigation.
- Find the user whose designation you want to update - either by scrolling through the table or using the search tool in the top left corner of the table. Navigate to the User Details page.
💡 You can also set or update a designation when creating a new user or editing an existing user through the user form.