What is a designation?
A designation reflects a user's capacity within your organization — it describes who they are and what role they serve, independent of their SurePass platform permissions. Where a role controls what a user can do in the SurePass application, a designation describes what they are within your organization.
Designations are important because they appear directly on a user's OCID (Official Capacity ID). When an official presents their OCID at a checkpoint, their designation is visible — identifying their capacity to the verifying party. It is important to assign the most accurate designation for each user.
List of designations:
The following designations are currently available in SurePass. Select the one that most accurately reflects the user's capacity within your organization.
