Adding a New Official

As a SurePass Admin, you can quickly and easily add officials/staff one at a time, in addition to adding them in bulk. We recommend adding officials/staff one at a time when you are onboarding new members to your team.

1. From the Home Screen, choose Manage Officials from the tab on the left panel.
2. To add a new official, click the Add Official button on the top of left of the table.
3. Enter the official’s information, including the Required fields:
   1. First Name
   2. Last Name
   3. Title
   4. Email Address (must match your agency’s domain name)
   5. Role
   6. Employment Type
      1. If choosing Law Enforcement as the Employment Type, you must choose the associated Agency from the Law Enforcement Agency dropdown menu.
4. If the official has the permission to be armed, be sure to move the toggle to Yes (currently defaults to No)
5. Click Continue to save the official to your agency.